Returns & Exchanges

At The Keystone, we stand by the quality of our fashion collections and offer a 30-day window for returns or exchanges on all unworn items. We strive to make your shopping experience seamless, ensuring you find the perfect fit and style for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.